Refund and Return Payment Policy

  1. Refund Eligibility
  • All payments made through our platform are considered final and non-refundable, except in the case of payments made to invalid accounts.
  1. Refund Process
  • In the event of a payment to an invalid account, a refund will be initiated.
  • Refunds will be processed within 3 to 5 working days from the date of the refund request.
  • The refund will be issued to the customer’s provided bank account details, including the customer’s name and bank details, as submitted during the payment process.
  1. Refund Verification
  • Prior to processing a refund, our company’s account team will verify the customer’s details to ensure accuracy and security.
  • This verification process aims to prevent fraudulent refund requests and protect both the company and the customer.
  1. No Additional Fees
  • There are no additional fees associated with refund processing. The full payment amount will be refunded to the customer’s account.
  1. Customer Communication
  • Customers will be notified of the refund process via email from our account team.
  • This email will confirm the refund request, processing timeline, and any additional information required from the customer.
  1. Contact Us
  • For any questions or concerns regarding refunds, customers can reach out to our customer support team for assistance.
  1. Policy Updates
  • This refund and return payment policy may be updated from time to time. Customers are encouraged to review the latest version on our website.

This policy aims to ensure transparency and professionalism in our refund process while prioritizing customer satisfaction and security.

Shopping Cart